Vinted Shoppers Express Frustration Over Size Changes
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Reaction
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
The platform has recommended to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Size Classification Changes
Previously, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
Member Accounts
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Necessary Adjustments
A different user, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change to its shipping options after backlash from users.
